E-prescribing is a good test of a principle we hold across all of Zenthea: AI prepares, a clinician decides. Prescriptions are high-stakes, so the workflow is deliberately explicit about who does what.
The four steps
- The prescriber selects the medication. This is a clinical decision and it belongs to a clinician. Thea can prepare a draft — pulling the relevant context together — but it never selects the drug.
- The patient selects their pharmacy. The person receiving the medication chooses where it goes.
- A clinician reviews and signs. Every prescription passes through human review and signature. There is no path where a script is sent without it.
- The prescription is transmitted electronically. After signature, it is sent through DoseSpot to the patient's chosen pharmacy.
Why the human in the loop is non-negotiable
It would be easy to let an assistant "just send" a routine refill. We do not, and we will not. The safety of the system comes from a bright line: Thea only drafts for clinician review. It does not select, approve, or sign a prescription. That line is what lets a clinician trust the assistant without outsourcing judgment to it.
| Step | Who is responsible |
|---|---|
| Select medication | Prescriber |
| Choose pharmacy | Patient |
| Review and sign | Clinician |
| Draft for review (only) | Thea |
What we do not claim
We are careful about language here. Zenthea integrates e-prescribing powered by DoseSpot; we do not claim to be a certification authority, and we do not present Thea as a prescriber. If you have questions about how this works for your practice, book a demo and we will walk through it with your real workflows.
References
Frequently asked questions
Who selects the medication?
The prescriber selects the medication. Thea may prepare a draft for clinician review, but it does not select, approve, or sign a prescription.
Who chooses the pharmacy?
The patient chooses their pharmacy. After clinician review and signature, the prescription is transmitted electronically to the patient's selected pharmacy through DoseSpot.
Does Thea ever sign a prescription automatically?
No. A human clinician reviews and signs every prescription. Human-in-the-loop is the default for all clinical actions.